Question 1

How do I book an appointment?

Accepted Answer

There are three different ways you can book an appointment:
- Book online via our website's "Book Now" button
- Call 02 8206 9701 during opening hours
- Text 0412 545 525 after hours

Walk-ins are also welcome.

Question 2

Do you bulk bill?

Accepted Answer

Yes, we are a bulk-billing medical practice. Whilst all our consultations are bulk-billed, certain services (surgical procedures) may incur a fee. Fees will be quoted prior to undertaking any procedures.

Question 3

How does the free telehealth work?

Accepted Answer

If you’ve had one face-to-face consult within the last 12 months, Medicare will allow you to access unlimited telehealth 7 days a week (9am–9pm).

You can book a telephone consult online by pressing the "Book Now" button or give us a text on our after-hours mobile 0412 545 525.

Question 4

Where are you located?

Accepted Answer

We are located inside TerryWhite Chemmart Illawong, with easy access to parking and pharmacy services.

Question 5

What are your opening hours?

Accepted Answer

Face-to-face:
Mondays: 9AM – 4PM (Dr. Julia Tran)
Thursdays: 9AM – 1PM (Dr. Julia Tran)
Fridays: 9AM – 1PM (Dr. Julia Tran)
Saturdays: 1PM – 4PM​ (Dr. Lawrence On)
Sundays: 9AM – 2PM​​ (Dr. Lawrence On)​​​
​

Telehealth: 7 days a week, 9am–9pm

Illawong Medical Centre

Frequently asked questions

How do I book an appointment?

Do you bulk bill?

How does the free telehealth work?

Where are you located?

What are your opening hours?